Is it possible to use my own picture as an avatar for admin or operator?
In Live Chat it is possible to upload any picture you want. You can upload different images to use for an admin avatar and for a user avatar.
Follow the guidance below:
1) login into your WordPress website dashboard;
2) on the side-bar find ‘Chat‘ and click on it;
3) find the setting ‘ Chat signatures’;
4) tick ‘Shows avatars’;
5) click ‘Select’ to upload the image that you want to use as Admin avatar and User avatar;
6) select the image from Media Library or click on ‘Upload Files’ to browse the new one from your PC;
7) after the image was uploaded click on ‘Select’ in the right bottom corner.